How to Order ?

Q: What’s your payment term?

A:Our normal payment term is TT 50% deposite in advance, balance pay before shipping.

Q: Can i make the customize design?

A: Yes, all our models on website just the sample design, we can make the customized designs according to your location details,the CAD/2D drawing of location will be more helpful. Various products color for your option, if you want make with your own logo also ok.

Q: What is the leading time?

A: Usually 15-20 days after receive the deposite.

Q: What certificates do you have?

A: We have CE, TUV EN1176, ASTM, ISO, SGS certificates.

Q: How many days you can finish the design if we send the layout of location?

A: 1-3 workdays. Also We will revise design If you would like to change something.

Q: I want to work with you,but I’m not familiar with your products,how could i do?

A: Don’t worry. We have professional sales to contact with you,and we have the product description details for you.

Q: Where we can see you face to face?

A: We attend at least 5 trade shows per year worldwide, such as Hong Kong toys fair, RAAPA Moscow, CAPPA China,DEAL Dubai, IAAPA Asia, IAAPA US, and so on

Q: What is your mainly market?

A: 80% of our products export to abroad every year. Our mainly market are Europe, Southeast Asia, Australia, America and Middle East.

Q: How is the quality of the Indoor Playground?

A: All of the indoor playground are produced strictly in line with EU standards. Here we have skilled and experienced technicians working for us. Some of the advanced machines are imported from germany. And besides, we have Quality Control System that ensures the high-quality of the products.

Q: Is it difficult to install? Do you have installation manual? Or do you send your own workers over to help install the Indoor Playgound ? What’s the cost?

A: The installtion manual will be sent when the Indoor Playground is completed. If you found it difficult to install and asked us for help, we’ll be glad to be at your service. The installation cost will be stated clearly in our sales contract.

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